So often in work environments we find ourselves being sold to. Persuasive discussion is the foundation of business. It could be by someone within our team wanting to make a good impression, or a vendor who wants to make a sale. We might even be the ones selling – even if we don’t see ourselves as sales people; do you ‘manage upwards’? That means ‘selling’ to stakeholders.
So with all this communication designed to drive a response, it soon becomes very clear that we have to look below the lip service to understand the real motives and intention of a conversation.
Top sales training courses have a keen focus on body language – as it is well known that the movements by the body can contribute to a sense of conviction in a much greater way than words alone. Common teachings include;
But the science of reading the body can go so much deeper. Indeed the movements of the body speak volumes about the true intentions and underlying energetic activity of a conversation.
As a manager I have been part of some gravitas giving and getting of feedback. During these discussions, its invaluable to read the body of the other person, not just listen to their words.
Look for signals that help you understand how to proceed with the discussion:
In a meeting situation you may find that by turning your attention away from the words that are being spoken, and instead reviewing the movements of the body sitting across the room, you will get a very honest read of the situation.
You can also watch your own body to learn more about how our actions speak louder than words, and take steps to support yourself:
Learning to read the body can give us intelligence that would take hours of open discussion to discover otherwise. As we become more aware and connected with our own body we learn the messages that are being communicated through movement 24/7.